Warranty terms

1. Extent and duration of warranty

Inter-Tech Elektronik Handels GmbH, hereinafter Inter-Tech, assures that all sold Products are free from material and manufacturing defects. The warranty is an additional, extending and voluntary service of Inter-Tech and don´t touch the statutory liabilities of guarantee.

The warranty covers the below specified products and is valid only for customers who bought their product directly from an authorized dealer. A transfer of claims under guarantee, beyond the legal warranty claim, to third parties is not possible.

The duration of warranty starts from the date of the original invoice and ends on the date shown in the chart at the bottom. Any service within the warranty period won´t refresh or extend the warranty period.

Products, bought within the warranty period, which have a defect in spite of proper use, will be changed or repaired by Inter-Tech without any costs. Alternatively, in case this product is not available anymore, Inter-Tech reserves the right to change the defective product against a succeeding or equivalent model.

This extended manufacturer warranty is only available for customers living in Germany.

2. Procedure of warranty claims

If the product isn´t faulty at Inter-Tech test, it will be re-shipped without any service. Inter-Tech reserves the right to invoice the incurred expenses.

I. Standard
The warranty service has to be claimed by the original dealer generally. Handling via Inter-Tech directly is only possible in exceptional cases and against refund of shipping costs.
Please contact us firstly by using our ONLINE CONTACT FORM. To complain the fault against a dealer or Inter-Tech, the original invoice is required.
II. Exclusive
The warranty service of some products can or has to be settled by Inter-Tech directly without any additional costs. Therefore it´s necessary to register the product in advance.
The affected products are shown in the chart below. This Service is only available in Germany!
3. Warranty exclusions

No warranty claims are recognised when:

  • Missing or damaged warranty seal,
  • Damages caused by negligent behavior,
  • Damages caused by improper use,
  • Damages caused by external violence
  • Damages caused by nonobservance of the manual,
  • Damages caused by act of God,
  • Damages caused by manipulation, upgrading, updating or reconstruction of hardware or software,
  • Damages caused by other harm,
  • In case of data loss Inter-Tech will only be liable at wanton negligence or deliberate intention or,
    in all other cases, only for the recovery of data from a continuous, daily backup.
    Inter-Tech does not assume liability for all other matters.
4. Additional regularizations

If changes of the statutory liabilities will complete, replace or invalidate one or some of the above named terms, the statutory liabilities will be binding. All other terms will be still valid.

For EU applies:

    Claim for damages for slight fault will be excluded, unless:

  • for damage of persons,
  • it affects the product liability act,
  • the guarantor injures essential contractual obligations.

For outside EU applies:

In case of legal permissibility at the point of purchase, the liability for direct or indirect damages, consequential harm caused by a defect or passed profit is excluded.

Product / Product category Implied
warranty
Manufacturer
warranty in years
Handling
Computer cases   Retailer
Cables   Retailer
Cooler   Retailer
Power supplies   2 Retailer
Notebook adapters   2 Retailer
Server power supplies   2 Retailer or Inter-Tech
IPC / Storage / RAID   2 Retailer
Networking   2 Retailer
HDD cases   2 Retailer
Input devices   2 Retailer
LCD KVM consoles   2 Retailer or Inter-Tech
Power supplies of Coba CS-series   3 Retailer
Power supplies of Coba Nitrox Nobility CN-series   3 Retailer or Inter-Tech
Power supplies of SAMA Armor-series   5 Only Inter-Tech
Power supplies of SAMA Forza-series   10 Only Inter-Tech

Changes and errors excepted.

© 2017 Inter-Tech Elektronik Handels GmbH

Contact

  • Our office hoursMO - TH  8:30 AM - 5:30 PMFR  8:30 AM - 3:00 PM
  • +49 (0) 511 726678-30
  • +49 (0) 511 726678-37
  • vertrieb@inter-tech.de

Copyright © 2017 Inter-Tech GmbH. All rights reserved. Designed by R. Lautenschläger
Copyright © 2017 Inter-Tech GmbH. All rights reserved. Designed by R. Lautenschläger
Copyright © 2017 Inter-Tech GmbH. All rights reserved. Designed by R. Lautenschläger

 

The products marked with ® are registered trademarks of their respective companies. The products marked with ™ are trademarks of their respective companies.

The products marked with ® are registered trademarks of their respective companies. The products marked with ™ are trademarks of their respective companies.